Postage & Delivery

Postage & Delivery of orders from The Essential Guide Shop

All orders are sent via regular Australia Post using tracked postage.
If you live local to Mount Evelyn, I will personally deliver your order.  Details for this are below.

Delivery Times

I aim to have all orders lovingly picked and packed and on their way within 2 business days.  If your order contains custom cap stickers or vinyl labels, this can take a little extra time to design, print and cut, so may take an extra day.  If for any reason I am unable to honour these time frames, I will send you an email with an estimated time I will have your order on it’s way.

Currently COVID-19 is impacting Australia Post services more than usual and delays may be experienced.  Sadly this is beyond my control.  I can however, send you a tracking number so you can keep an eye on your estimated delivery time once it has left my premises.

Postage Methods

If your order contains only cap stickers and/or vinyl labels you will pay a smaller flat rate postage as these can be sent via a tracked letter envelope.

All other products are wrapped and boxed and sent via the Australia Post tracked parcel service – unless you are having your orders sent local to Mount Evelyn in Victoria, in which case I will personally deliver it.

Postage Costs

I wish I could offer free delivery on all orders, but sadly my business is not currently large enough to cover all of the Australia Post fees.  That said, to keep it simple and costs as low as possible for you, I offer a flat rate delivery for all orders, no matter how large and heavy they are!  And, if your order is over $200, I’ll pay the postage myself and send your order for FREE!

Stickers and labels only: $2.95 tracked letter

All other orders up to $200: $12 tracked parcel

All orders above $200: FREE tracked parcel

Local delivery: FREE (see details below)

Do you live local to Mount Evelyn in Victoria?

If so, I’d be more than pleased to personally deliver your order to you – free of charge, no matter the order total. Just use the coupon code: FREELOCAL

If you aren’t sure if you qualify to use this coupon code, check the postcodes at the bottom of this page, or feel free to contact me via the contact page to ask.

If you use this code and your delivery address is not on the list of eligible postcodes, your order may be cancelled

A note on packaging…..

It is my intention to use only environmentally friendly packaging for my products and when sending orders, however, I just can’t afford to do this until my business is more established.  So, for now I am settling by recycling boxes and packaging I have received from wholesalers or my personal purchases.  So, if you receive your order in a box that says it’s toilet paper, or if it is wrapped in bubble wrap or plastic, please don’t think I don’t care about how that looks! I ask that you recycle what you can from the packaging I use to keep your products safe – paper and cardboard can all be recycled via regular council recycling, and bubble wrap and soft plastics can be taken to most local supermarkets that have a REDCycle bin.

Eligible Postcodes for free delivery local to Mount Evelyn, Vic

3796 Mount Evelyn
3139 Wandin North
3766 Kalorama
3140 Lilydale
3765 Montrose
3795 Silvan
3138 Mooroolbark
3767 Mount Dandenong
3137 Kilsyth
3787 Sassafras Gully
3116 Chirnside Park
3139 Seville
3770 Gruyere
3136 Croydon North
3770 Coldstream
3139 Wandin East
3137 Kilsyth South
3136 Croydon
3788 Olinda
3787 Sassafras
3136 Croydon Hills
3136 Croydon South
3139 Seville East
3154 The Basin
3153 Bayswater North
3793 Monbulk
3115 Wonga Park